I had such a wonderful time at the Hotel Sacher Salzburg. The location along the river offered lovely views, and the breakfast buffet was one of the best I've experienced. However, there were a few hiccups, such as the room service not being as accessible as I hoped. overall, I would still recommend the hotel for its elegance and attentive service.
Rooms
9.0
My Junior Suite was beautifully designed with river views and luxurious amenities. I loved the underfloor heating in the bathroom and the convenient pillow menu. though I did find the twin duvet covers a little odd.
Service
8.0
The staff were extremely friendly and attentive, especially the concierge who offered great local tips. However, I did encounter some inconsistency with the room service availability, which was disappointing.
Location
10.0
The hotel's location is perfect, right by the river and within walking distance of the old town. The view from my room was absolutely amazing, contributing greatly to my experience.
Dining
9.0
Breakfast was really good, with a wide variety of delicious options. I particularly loved the hot chocolate. however, room service could serve a bit more flexibility during later hours.
Facilities
8.0
The hotel was well-maintained with luxurious amenities, including quality toiletries and beautiful communal spaces. I appreciated the complimentary snacks in the room, enhancing the overall comfort.
Michael
United Kingdom,
March
2025
5.2/10
I truly enjoyed my stay at Hotel Sacher Salzburg, thanks to the stunning river views and the exquisite dining options. The staff provided really good service, ensuring I felt welcomed throughout my visit. However, I encountered issues during the busy Christmas holiday when the restaurants were overwhelmed with non-hotel guests, making it difficult to enjoy a meal without a reservation.
Rooms
9.0
My room was beautifully appointed, with a lovely view of the river that enhanced my overall experience. I appreciated the high-quality toiletries and the daily replenishment of complimentary water. However, the room felt a bit tight due to the amount of furniture present.
Service
10.0
The service at Hotel Sacher was truly really good. The staff was thoughtful and polite, always eager to assist me with any needs during my stay. I was particularly impressed with how they consistently went the extra mile to ensure guest satisfaction.
Location
10.0
The hotel's location is fantastic, right by the river and just a short walk from the old city. It made it incredibly easy for me to explore the key attractions of Salzburg.
Dining
8.0
Dining at the hotel was a highlight, with a diverse breakfast selection that catered to every taste. I especially enjoyed the famous hotel Sacher torte and the inventive dishes at the Roter Salon. However, on Christmas Day, the restaurants were overwhelmed, which detracted from the experience.
Facilities
8.0
The hotel was well-maintained and provided various services, including room service and valet parking. However, the gym could use an update as some of the equipment felt dated.
Logan
United Kingdom,
February
2025
5.8/10
My stay at Hotel Sacher Salzburg was really good, featuring luxurious rooms with stunning views, though some noise from the street slightly disrupted my sleep. The staff went above and beyond, providing perfect service and local insights. The location made it easy to explore the city, and the dining experience was truly good, especially the wiener schnitzel.
Rooms
9.0
My room was beautifully decorated and spacious, boasting a fantastic view of the river and the nearby castle. However, I was disappointed that our room was missed for cleaning one day due to a mix-up with the 'Do Not Disturb' light.
Service
10.0
The service was excellent; the staff were always friendly and offered personalized recommendations for dining and activities. They even arranged for my luggage to be placed in the room while I was checking in.
Location
9.0
Being right on the Salzach river was a major plus, making it a less than ten-minute walk to the old city center and attractions. It was perfect for exploring Salzburg on foot.
Dining
10.0
Dining was a highlight, with breakfast featuring a great variety of options and consistently high-quality dishes like the wiener schnitzel at the restaurant. The experience was elevated by the delicious cocktails served at the bar.
Facilities
9.0
The hotel offered excellent facilities, including 24-hour room service and valet parking. Everything was well-maintained and clean, contributing to an enjoyable stay.
Lily
United Kingdom,
February
2025
5.4/10
My experience at Hotel Sacher Salzburg was a mix of highs and lows. While the room itself was spacious and beautifully decorated with amazing views of the river, I faced significant issues with the air conditioning that made my stay uncomfortable. Additionally, I encountered service lapses, including missed turndown service and delays in retrieving my belongings from the concierge. Overall, it was a commendable hotel, but these issues dampened what could have been a perfect stay.
Rooms
6.0
The junior suite I stayed in was quite nice, with an excellent view of the river and old city. However, the air conditioning failed to work properly, which turned the room uncomfortably warm during the day.
Service
7.0
I was impressed by the initial service, especially upon arrival where my bags were whisked away. However, I did face delays in receiving my coats and missed turndown service, which was disappointing for a five-star hotel.
Location
10.0
The hotel's location is fantastic, right on the river and within walking distance of major attractions. This made it easy to explore Salzburg and enjoy its charm.
Dining
8.0
While I didn’t experience the full dining options during my stay, the café next door offered a good atmosphere and good breakfast choices.
Facilities
7.0
The hotel facilities were well-maintained and clean, though my experience with room service was less than ideal on a couple of occasions.
Tom
United Kingdom,
November
2024
5.4/10
My stay at Hotel Sacher Salzburg was good, though I faced a few minor issues. The historical charm of the hotel was captivating, and the views of the river from my room were simply amazing. However, the air conditioning struggled during a heatwave, which made my nights a bit uncomfortable. Despite some renovations underway, I was impressed by the cleanliness and maintained ambiance.
Rooms
8.0
My room was beautifully decorated with a nice view of the river, although it was snug. I appreciated the luxurious touch in the bathroom, but a larger bedding setup would have been more comfortable.
Service
10.0
The staff were amazing, always attentive and willing to help with reservations. The concierge's local tips made exploring Salzburg much easier, and housekeeping was efficient and thorough.
Location
10.0
The hotel is perfectly situated for accessing Old Town and the main attractions. I found it easy to walk to places like the Mirabell Gardens within minutes.
Dining
10.0
Breakfast was absolutely delicious, with a variety of options that I looked forward to each day. Dining at the restaurant was equally impressive, especially enjoying the world-renowned Sacher Torte.
Facilities
9.0
The hotel offered excellent facilities, including quick room service and a helpful laundry service. I enjoyed the elegant bar and the wonderful cocktails served there.
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